The L;M eGift Voucher remains valid for 6 months from the date of issue, and is redeemable for merchandise at Lawrence ; Mayo Retail Stores nationwide. This eGift Voucher cannot be exchanged for cash, credit, another voucher, gift card, cheque, nor is it a legal tender or a replacement for credit/debit card. In case the invoice value exceeds the voucher's value, the balance can be paid via debit or credit card at offline retail outlets. Lawrence ; Mayo e-Gift Cards are for one-time use only; multi-redemption is not permitted. Lawrence ; Mayo (India) Private Ltd or its group companies are not liable for unauthorized or fraudulent purchases made using this eGift Voucher. The holder is solely responsible for its safekeeping and the credentials on it. No replacement or compensation is provided for lost/deleted e L;M Gift Voucher emails/cards, and no duplicate will be issued. The eGift Voucher is the property of Lawrence ; Mayo (India) Private Ltd and should be returned upon request. Lawrence ; Mayo (India) Private Ltd reserves the right to modify the terms ; conditions without prior notice. Any disputes are to be referred to Lawrence ; Mayo (India) PRIVATE LIMITED. No returns or refunds are permitted on gift cards, eGift cards, and gift vouchers. Check the refund policy/FAQs for more details. The eGift voucher applies only to new purchases and is not valid on returns, refunds, or cancelled orders. For redemption issues, contact customer care at estore@lawrenceandmayo.co.in; +91 9820393200, Lawrence ; Mayo House 274, Dr. D. N. Road, Fort Mumbai Maharashtra 400001 India. Although e-Gift cards are typically delivered instantly, system issues may delay delivery up to 24 hours.