Once you buy the e-card, you will get an email with 16 digit card number ; 6 digit pin number. The e-card has to be redeemed on www.hopintown.com/redeem to become a member ; avail of membership benefits for the entire membership duration. The e-card is not a legal tender or replacement of credit or debit card . This e-card cannot be exchanged for cash or cheque The holder of this e-card is deemed to be the beneficiary . The validity of the e-card is for 90 days from the day of activation. It must be redeemed within the validity period. This e-card can be redeemed only at Hopintown e-commerce portal ; m-commerce site or app. This e-card cannot be redeemed at any other offline or online retail outlets. No replacement or compensation is permissible for lost or mutilated or defaced card. Every e-card will be applicable for a specific membership pack. One e-card applicable for a membership pack cannot be used for any other membership pack Once the e-card is redeemed, the member can avail of the benefits ; privileges of the membership for the duration of the membership HopInTown reserve the right to terminate, modify or extend the timelines and features of the e-card, at any time at its absolute discretion, without assigning any reason. Any dispute or redemption-related issues must be referred to Hopintown Customer Support and the decision of the company shall be final . All disputes must be referred to Mumbai jurisdiction only. To redeem the e-card, visit https://www.hopintown.com/redeem For any queries, email to members@hopintown.com or whatsapp message on exclusive member concierge +91-7506602080 No returns and no refunds on Gift Cards. E-Gift cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 hours.