The Oven Story Gift Card is issued by Pine Labs Private Limited, authorized by the RBI, under the brand name of Qwikcilver. Gift Card holders are required to add the stored value of the Gift Card into their EatSure User Account. The Gift Card is a pre-paid payment instrument subject to RBI guidelines. KYC details may be shared with RBI or other statutory authorities as necessary. In case of incorrect/insufficient KYC details, the right to cancel the Gift Card is retained. The Gift Card can be purchased via debit or credit cards issued by Indian Banks, excluding cash or prepaid wallets. The Gift Card cannot be reloaded or used to purchase another Oven Story Gift Card, and no cash withdrawals are permitted against it. Redeemable only on the EatSure iOS/Android app using the 16-digit Gift Card number and the m-pin at checkout. If service value exceeds the Gift Card value, the difference must be paid by other available payment methods. The Gift Card can be redeemed multiple times until its value is exhausted, but only one Gift Card can be used per order. The Gift Card is valid for 12 months from the date of issue. Users are solely responsible for the safety and security of the Gift Card. The Gift Card is non-returnable, non-refundable, and cannot be exchanged for cash.