Vale-presente eXtra SA

This eGift Card will be activated within 48 hours from the time of purchase. The e-gift card (eXtra eGift) is valid for use in all eXtra stores and website within the Kingdom of Saudi Arabia. To know the locations of eXtra stores, please visit the following link: https://www.extra.com/en-sa/store-finder To know the online redemption process, please visit the following link https://www.extra.com/en-sa/loyaltyhowto Customer can use more than one gift card in one purchase/order. This card is only valid for one time use for the full amount and is not eligible for partial use. In other words, the full amount must be used in one transaction, and there will be no cashback or return for the difference if the full amount is not used. The eGift card may not be replaced, refunded, returned, reloaded, redeemed for more than face value, redeemed for cash, returned for cash, or transferred to another account. The owner of the eGift card is solely responsible for protecting the card and the PIN from any unauthorized use. The eGift card is valid until the expiry date mentioned on the card. In case if the customer has purchased online and then has submitted an online cancellation request, this requires the return of the entire invoice and not part of it in accordance with the return and exchange policy of eXtra, and the customer will get his gift card back after the cancellation. When canceling an online order via customer service, the customer must visit the nearest store to receive an eXtra gift card for the same value as the canceled eGift cards. The eGift card cannot be returned at any of the eXtra Stores if the customer wants to return the purchased products. The value paid by the card shall be returned on a voucher to be used at eXtra Stores only in accordance with the return and exchange policy. eXtra has the right to refuse the eXtra eGift card if the code has already been used. eXtra and Bidali are not responsible if any eGift card is lost, stolen, or destroyed, or if the customer’s eGift card is used without his/her permission. Expired eGift Cards cannot be extended, exchanged or refunded.