To use Amazon.co.jp gift certificates and Amazon.co.jp shopping cards (“Gift Certificates”) issued by Amazon Gift Cards Japan K.K. (“Amazon GC”), you need to create an account on https://www.amazon.co.jp (including PC and mobile sites. “Amazon Sites”). Gift Certificates can only be redeemed through Amazon Sites, and cannot be used to purchase other Gift Certificates or to pay Amazon Prime annual membership fee. Gift Certificate balance will expire at 11:59 p.m. (Japan Time) of the date specified on each Gift Certificate. Gift Certificates are non-refundable and non-exchangeable. Amazon GC or its affiliates are not responsible if Gift Certificate is lost, stolen, destroyed or used without your permission. If you want to know Gift Certificate balance or have any other questions regarding Gift Certificates, please call Customer Service (TEL: 0120-999-373, Address: Arco Tower Annex, 1-8-1 Shimomeguro, Meguro-ku, Tokyo 153-0064, Japan). For more information, please read the full Terms and Conditions of Gift Certificates (https://www.amazon.co.jp/giftcard/tc). *Amazon.co.jp is not the sponsor of this promotion/program.