We currently support Bitcoin, Litecoin and Ethereum and will be announcing support for more currencies soon! Feel free to send us an email at firstname.lastname@example.org if there is a currency you are particularly interested in.
Both CAD and USD. For many brands you don't necessarily need to reside in those countries to redeem the gift cards. For example, you can buy an American Eagle or Walmart gift card that is denominated in USD and still use it at Canadian stores. However, it's best to check with the brand to see what their policies and conditions are.
This varies based on the network speed of the the currency you used to pay with but your gift card is emailed to you shortly after we have received the appropriate number of confirmations and consider your order as paid. Typically this is within a few minutes of being confirmed on the blockchain.
Please ensure your email address is correct at the time of order. To prevent against fraud we do not have any way of reissuing emailed gift cards to alternative email addresses. If your email address is misspelled, there is a good chance it will NOT be recoverable. Please also make sure to check your “SPAM” folder before contacting us about any lost gift cards as many email clients will flag gift cards as spam. Gmail users are also encouraged to check their “Promotions” folder. If you think you entered it correctly please contact us at email@example.com or via that chat window.
No, at this time we only sell electronic gift cards that are delivered via email.
We're working hard on adding more brands. If there is a specific one you would like us to provide gift cards for please send us an email at firstname.lastname@example.org or tweet at the brand!
We make money in two ways - buying gift cards at a discount and making a tiny bit on the cryptocurrency to fiat exchange rate.
We find the best market rate for you and add a small percentage to account for market volatility. This ensures you get a fair rate and we don't lose money on every transaction.
Unfortunately due to market volatility and our current purchasing power right now gift cards cost a tiny bit more than the face value. Even still the cost to convert your crypto to a usable form of payment is comparable to (or cheaper) than what exchanges charge and accessing your money is much much faster. At Bidali we're working on the tools to bring crypto to the masses in the hopes that this will reduce volatility and allow you to use your crypto as it was intended - to transact.
Yes! Simply contact us at email@example.com or via the on site chat and we'll be happy to help. We will refund you the extra crypto you paid, minus network confirmation fees required to initiate the refund.
Typically this happens if you send from an exchange account because they take extra fees when you withdraw your crypto. If your transaction hasn't expired yet you can pay the remaining amount to the same address. If your transaction has expired then please contact support at firstname.lastname@example.org and we'll give you a refund minus the network transaction fees.
Unfortunately not. To guard against fraud we can't provide a refund for gift cards that have been emailed. We have no way of knowing if they've been claimed or not already. Choose wisely young Padawan!
Please send us an email at email@example.com and we'll be happy to help.
Awesome! We're using our very own payment platform so it can look just like this! Please send an email to firstname.lastname@example.org.
We're glad you like us! Recommending us to your friends and tweeting about us goes a long way. We'd also love to hear from you so feel free to send us an email or hit up our chat. 🙏