Gift cards cannot be used to purchase other Gift cards. Gift cards can be combined with promotional vouchers, but discretion of use remains with Birkenstock India team If the value of the gift card is not sufficient for an order, the difference would need to be paid with another payment method approved by Birkenstock India (Cash on Delivery is not applicable) Gift cards that are purchased on Birkenstock Online Shop (www.birkenstock.in) cannot be redeemed at any Birkenstock Offline Stores Customers can redeem upto 5 gift cards at the same time and any remaining balance in the gift card will be saved for next purchase against the last used gift cards. At redemption the Gift Card number sent in email to receiver will be validated at Birkenstock India to ensure there is no revocation Any balance remaining in the Gift Card will be carried over to next purchase All Birkenstock India Gift Cards are valid for 12 months from the date of issue The validity of gift cards cannot be extended after the expiry date. If there are any technical issues, please reach out to customer care immediately. Gift cards cannot be exchanged in the form of cash or monetary transfers Customers having issues with Gift Cards can reach out to customercare-india@birkenstock.com Gift cards are not transferrable to any subsequent users or email ids Birkenstock India is not responsible if a Gift Card is lost, stolen, destroyed, or used without permission In the event of loss of gift card or has been compromised kindly reach out to customercare-india@birkenstock.com. In such events we shall block the existing card and re-issue another gift card with the existing value after validating the authenticity of the “receiver” Products purchased with gift cards follow the same refund/return policy as general orders in the Birkenstock India website In events of product refunds, we will issue the refund into the same gift card that was used at the time of purchase, refund to any bank accounts will not be possible. These terms and conditions are governed by and construed in accordance with the laws of India. You, Pine labs private limited and Birkenstock India each agree to submit to the exclusive jurisdiction of the courts at Delhi. E-Gift Cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 - 48 hours.